Last updated: 25 October 2026
About this policy
Safezone IoT Solutions operates this website under the SafezoneIOT brand. This policy explains how information is handled when you use safezoneiot.in or contact SafezoneIOT through this website. It covers website enquiries and related website features. It does not describe processing of CCTV footage, alarm events or access logs within an installed security or monitoring service. Those arrangements require a separate notice before that service is used.
Contact SafezoneIOT
For privacy questions or requests, email customercare@safezoneiot.in or call 9052024365. Our website is safezoneiot.in.
Information you provide
The homepage enquiry form asks for your name, email address, property location, enquiry topic and message. A phone number is optional. It also asks you to confirm that you agree to be contacted about the enquiry and have read this policy. Information you provide by email or phone may also be used to handle your request. Do not send passwords, alarm codes, payment-card details, identity documents or sensitive security information through the general enquiry form.
How we use enquiry information
Enquiry details are used to understand your requirements, answer questions, discuss relevant products or services, prepare a quotation when requested and maintain related correspondence. Submitting this form does not subscribe you to a marketing newsletter. You may choose not to submit the form or contact us another way.
Email handling and access
The homepage form sends messages to customercare@safezoneiot.in using the website mail system. It does not create a separate enquiry record in the WordPress database. Copies may exist in mailboxes, mail-provider systems, logs and backups. Authorised people handling enquiries and hosting, email or technical providers supporting that process may access information as needed for those purposes.
Technical information and spam prevention
Website infrastructure may record IP addresses, browser or device information, requested pages, timestamps and error details for operation, troubleshooting and security. The enquiry form uses a hidden spam-check field, a security token and a short-lived keyed hash of the connecting IP address to limit repeated submissions. Its rate-limit entry has a two-minute expiry. This does not determine retention of hosting logs or email messages.
Cookies and optional website features
WordPress uses cookies for login and account functions. If you use available shopping-cart or account features, WooCommerce may use cookies and process cart contents, account details and information you enter at checkout. The homepage enquiry form itself does not add advertising cookies. Browser settings let you manage cookies; blocking necessary cookies may affect login, cart or other features. Comments or reviews you submit where enabled may be displayed publicly with their attribution, and technical information may be used for spam detection.
External services and processing locations
External links lead to services with their own privacy policies. External resources or embedded content, where used, can receive technical information when loaded. Hosting, email and other providers may process information in the locations where they operate. This policy does not promise that all information is stored only in India. Review any separate provider notice shown before using an optional service such as online payment.
Retention
Retention depends on the purpose and the record. Enquiry correspondence may be retained while responding, following up on a requested quotation, maintaining a resulting customer relationship, resolving a dispute or meeting applicable record-keeping obligations. Provider logs and backups have their own retention cycles. A fixed deletion timetable for enquiry emails is not established by this policy. Contact us about a particular record or to request deletion.
Your choices and requests
Email customercare@safezoneiot.in to request access to information you supplied, correction, deletion or an end to further enquiry follow-up. You can withdraw agreement to future contact about an enquiry. We may request reasonable information to verify that a request relates to you. We will review the request and explain the response, including any information that needs to be retained for applicable legal obligations or a dispute. Available rights depend on applicable law; this policy does not limit those rights.
Security
The website uses HTTPS and the enquiry form includes input validation and basic anti-spam measures. No website or email service can guarantee complete security. Share only what is needed and contact us if you believe information has been exposed or misused.
Updates
We may update this policy as the website and its services change. The current version and revision date will appear on this page. Review any separate notice for a new feature or service before supplying information through it.